Privacy Policy

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We are committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe.

We may collect the following information:

• Your name and contact details (such as email address and phone number)
   
• Demographic information (like postcode, preferences, and interests)
   
• Information provided through customer surveys, order forms, or promotions
   

We collect this information to better understand your needs and offer you a better service. Specifically, we use it to:

• Maintain internal records
   
• Improve our products and services
   
• Contact you about new products, offers, or updates that may interest you (only if you’ve given consent)
   
• Send occasional marketing or survey emails
   
• Personalise your experience on our website
   

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails or contacting us directly.

We take data security seriously. To prevent unauthorised access, we use appropriate physical, digital, and managerial safeguards to protect any data collected through our website or email communication.

Cookies are small files stored on your device that help websites function better. We use cookies to:

• Track which pages are being used so we can improve our site
   
• Remember your preferences
   
• Provide a smoother browsing experience
   

We only use cookies for statistical purposes. They do not give us access to your computer or any personal information, other than what you choose to share with us.

Most browsers accept cookies by default, but you can modify your settings to decline them. Please note: disabling cookies may affect how the site functions for you.

Our website may include links to other websites of interest. Once you leave our site, we are no longer responsible for how your data is handled on those external sites. We recommend checking the privacy policy of any third-party website you visit.

You have the right to:

• Request access to any personal data we hold about you
   
• Ask for corrections to inaccurate or incomplete information
   
• Withdraw your consent for marketing at any time
   
• Request the deletion of your data, where applicable
   

To exercise any of these rights, please contact us via email.